What is your Store policy?
(USA only) Virtually all orders are processed and shipped by 1-2 business days. Please understand that operations are based on an Eastern Time clock. Therefore midday and late day Pacific Standard Time orders may not be fulfilled within this time zone. It is recommended that all orders be confirmed by 12:00pm Eastern Standard Time to be shipped the following day (Same day if possible)
Ground shipments can take 2-7 days and neither UPS or USPS guarantee a delivery time for these services. Tracking numbers are e-mailed to you, once shipped.
You also can Click the "My Account / Order Status" link at the top right hand side of our site to track your order.
Warranty: (All products are sold as is ,no refund,exchange only ,carefully read store policy )
Quality Assurance is a priority at Sartatek.com. All products are inspected by a quality assurance technician before they are shipped, and come with 30 days limited warranty (unless otherwise stated in the listing page). Returns are accepted and only if, item was received defective, or not as described, however returns are allowed, but only within the first 48 hours after receipt for any orders that are not to your expectation.
In the event you received your item defective or not as described, please notify us ASAP, note down the error or the problem you experiencing with products when writing to us, to ensure smooth, and fast exchange.
We’ll gladly exchange, products found to be defective or shipped by error to your satisfaction in timely manner (No refund on any products unless a suitable replacement is not available or you returned the products within the first 48 hours after receipt ).
Please review terms :
" Request RMA Number Form" for return approval number, and return address .
Additional Terms and Conditions